• How soon will I receive my order?
• What payment methods do you accept?
• Shipping Methods and Information
• Do you make the jewelry yourself?
• Will I know when my item(s) ship?
• What is your return policy?
• How much quantity do you have in stock?
• What is your copyright policy?
• What is your guarantee?
• What is your privacy policy?
• How do I contact you?
• Can you tell me more about Enchanting Jewels?
• Can I read what your customers are saying about Enchanting Jewels?

How soon will I receive my order? TOP

We ship orders Monday through Saturday. Once payment has been received orders will automatically be shipped out for you within 48 hours of your purchase.

What payment methods do you accept? TOP

Enchanting Jewels gladly accepts Visa, Mastercard, Discover, American Express, Instant transfer from a bank account, or Echeck. All payments are processed through Paypal. If you haven't used Paypal before, it is VERY easy!   It works as any traditional shopping cart and you don't need to have a Paypal account or acquire one to shop with us.

Paypal utilizes the SSL protocol, featuring the highest level of security commercially available. Your private information is also secure, as their servers sit behind an electronic firewall and are not connected to the internet.

Shipping Methods and Information TOP

Enchanting Jewels packages each order securely for shipment to protect your purchase. Items are sent via USPS Mail and we add tracking on each package at no additional charge. Orders weighing over 14 ounces will be shipped via USPS Priority Mail at no additional fee. Extra large shipments may be sent via parcel post at our discretion. Shipping costs are automatically calculated in our shopping cart and the fees are as follows: 

Shipping within the U.S.

$2.99 for all orders shipped within the USA. Please see below for International shipping rates.

International Shipping (Outside the US)

$6.99 for the first item and $2.00 for each additional item.

*Please note: We do not ship to Indonesia. Certain countries could be subject to additional shipping fees depending upon shipping requirements within your specific country. EnchantingJewels.com is unaware of any customs duties or taxes that may be due in countries outside of the U.S.. We cannot pay nor be responsible for any such fees. According to international mail laws we may not send items as a gift. By law we cannot ship fragrances from the US to European or other countries, we apologize for any inconvenience. If you would like to add shipping insurance, please contact us and we will gladly add this to your order for an additional fee based on order total.

Do you make the jewelry yourself? TOP

No, we do not make our jewelry. We only wish we could be that creative! We purchase all of our products from only the best manufacturers. We only work with manufacturers that offer the highest quality items with great prices that we can pass onto you. We do not offer custom orders, but if you have an idea you would like to share we would love to hear about it and see if it could be created.

Will I know when my item(s) ship? TOP

Absolutely! We will send an email when your order ships which will include your order information and tracking number. This email will be sent to the email address associated with your Paypal account so be sure to look for it there.

What is your return policy? TOP

Your satisfaction is our number one priority. If you are not satisfied with your purchase you may return any unused item for a refund, exchange or store credit subject to the terms of our policies. Additionally, we carefully inspect each piece before it is sent out.  In the unlikely event that you should receive a piece with a manufacturer flaw please contact us immediately. Please note: Health regulations stipulate that certain items such as earrings that are soiled, worn, or damaged is considered to be in "other than new condition" and cannot be returned or exchanged. Please do not remove tags. Items without original tags, or in original packaging will not be accepted. Returns for fragrance purchases will only be accepted if seal and box is unopened.  Due to the nature of a fragrance purchase no returns will be credited/accepted for opened boxes or broken seals. Refunds/exchanges are for merchandise purchased from our store only, shipping fees are spent when order ships and therefore are non-refundable.

How much quantity do you have in stock? TOP

Most of our styles are well supplied. We make every effort to update quantity supplies as items begin to sell out. On rare occasions an item suddenly sells out quickly before we are able to update our site. In the event you should order an item(s) that have become unavailable, we will notify you via email and refund your purchase price. The remainder of your order will be shipped. Shipping costs will also be refunded or adjusted for item(s) not included in your shipment.

What is your copyright policy? TOP

All rights reserved. No part of this website, texts, graphic and pictorial material, can be used without the prior permission in writing of EnchantingJewels.com.

All jewelry found on this site are in no way related, endorsed, or affiliated with the manufacturers, registered names, or trademarks mentioned throughout this website. Although some of our jewelry looks, feels like, and in some instances, are extremely similar to the originals they are not. They are not meant to be represented as the originals. They are in no way related to registered names. EnchantingJewels.com is not owned or associated with any of the registered names or trademarks that are mentioned.

What is your guarantee? TOP

Customer satisfaction is our number one priority. We welcome any questions or suggestions you may have.  Our customers are extremely important to us and we want you to be well pleased with your purchase from us. Our promise to you is to make you, (our customer) our top priority from the beginning of your order process to delivery and satisfaction.

Thank you for visiting Enchanting Jewels and we hope you will continue to come see us often!

What is your privacy policy? TOP

At Enchanting Jewels we respect your privacy. Your privacy is of utmost importance to us. We will never disclose your personal information or email address to any third party.

How do I contact you? TOP

You may feel free to contact us with any inquiries or comments you may have. Simply click here to fill out our convenient contact form or by using one of the following methods.

You may contact us via email at:
info@enchantingjewels.com

Contact Enchanting Jewels by phone:
(909) 801-4481

Don't forget to Bookmark us at:
www.EnchantingJewels.com

Can you tell me more about Enchanting Jewels? TOP

Enchanting Jewels is a family owned & operated company. We began in e-commerce in 2004 and have maintained an excellent reputation with our customers and suppliers.  We have searched high & low to find top quality manufacturers to bring you the very highest quality merchandise available.

We believe in treating each sale with utmost importance. Whether your purchase is large or small, you will be guaranteed prompt delivery and wonderful customer service. It is our customers that make our business such a blessed and wonderful one and we never forget this.

When you purchase from Enchanting Jewels you can expect to have your items shipped very quickly once payment is received. We personally wrap each package carefully to ensure your items arrive just as beautiful as when they leave our offices. And of course, we are always more then happy to answer any questions you may have reguarding your order.

Simply put, we believe in The Golden Rule:"Do unto others as you would have others do unto you". We pride ourselves on this motto and we very much appreciate your visit here and all future business.

Brightest Blessings!
Many Thanks
The Enchanting Jewels Staff

Can I read what your customers are saying about Enchanting Jewels? TOP

Yes absolutely! We receive many reply notes from our customers and we have included a small sampling of the many accolades we have received from our treasured clients.

- Absolutely Beautiful!  Very nicely packaged! Fast Shipping! Thanks!

- Very Impressed with quality; very very nice!  I recommend highly

- Great items. I Received quickly, Highly recommended. Thanks and Happy Holidays!

- Really nice bracelet and very prompt shipping. Thanks, thanks, thanks!

- These look ritzy & the silver makes it glow just right! Thanx! luv these!

- Thank you very much, such beautiful bracelets and was packaged very nicely!

- Excellent customer service. ..Smooth transaction...Fast Shipping....Thanks!

- Beautiful presentation; thanks & God Bless You.

-  Quick shipping,  Great products,  very nice person, a smooth transaction! thanks!!!

- PERFECT! i loooove my jewelry! Thanks soo much! Fast shipping!

- I received merchandise and I was very pleased! THANKS!!

- LOVELY, Much nicer than pictures, GREAT BUY! SUPER HANDLING. THANK YOU!

- Arrived immediately!  Items are just as described & shown, Thanks!

- WOW! Super fast shipping and nice wrapping. Loved doing business!

- Thank you very much, such beautiful bracelets and was packaged very nicely!

- GREAT TRANSACTION, Thank You - Thank You!!

- Wonderful bracelets and very prompt shipping. Thanks, thanks, thanks!

- Awesome transaction! Beautiful Bracelets! Wonderful people to deal with!

- Superb! I Love my bracelet!

- I just received my items and I am very happy!  I can't wait to stock up for  Christmas at Enchanting Jewels.  A truly affordable way for gift giving.