Designer Inspired Jewelry, Wholesale Costume Jewelry, Wholesale Fashion Jewelry

What payment methods do you accept? TOP

Enchanting Jewels gladly accepts Visa, Mastercard, Discover, American Express, Instant transfer from a bank account, or Echeck. All payments are processed through securely through PayPal Merchant Solutions. Paypal uses industry-leading Secure Socket Layering (SSL) encryption to process all orders. When ordering at our store, your information is transmitted securely over the internet in encrypted (scrambled) form so that it cannot be accessed by unauthorized third parties

We also accept payments via Paypal. If you haven't used Paypal before, it is VERY easy! It works as any traditional shopping cart and you don't need to have a Paypal account or acquire one to shop with us. Paypal utilizes the SSL protocol, featuring the highest level of security commercially available. Your private information is also secure, as their servers sit behind an electronic firewall and are not connected to the internet.

Shipping Methods and Information TOP

EnchantingJewels.com packages each order securely for shipment to protect your purchase. Items are sent via USPS Mail and we add tracking on each package sent at no additional charge. Shipping costs are automatically calculated in your shopping cart and based on the overall weight of order.

Shipping Calculations and Information

EnchantingJewels.com currently ships to all states of the US and US territories. Shipping is calculated automatically within your shopping cart and is based on the weight of the order.

*If you would like to add shipping insurance, please contact us and we will gladly add this to your order for an additional fee based on order total. On rare occasions items can be damaged, lost or stolen while in the care of the postal service. To protect against this we will gladly add insurance to your order. Please contact us and we will be sure to insure your purchase at an additional cost incurred by customer. Please see our disclaimer if you have questions reguarding additional shipping policies.

Shipping available within the USA and US territories only.

Do you make the jewelry yourself? TOP

No, we do not make our jewelry. We only wish we could be that creative! We purchase all of our products from only the best manufacturers. We only work with manufacturers that offer the highest quality items with great prices that we can pass onto you. We do not offer custom orders, but if you have an idea you would like to share we would love to hear about it and see if it could be created.

When will my order ship? TOP

We pride ourselves on quick shipping! Most orders are processed within 24 hours after received payment. Shipping times indicated in the shopping cart are as of day of shipment via USPS. In the event an item is on backorder, it will be sent immediately upon receipt to our facility. Items may ship seperately to insure promptness.

Can I phone in my order? TOP

Yes! We welcome phone orders as well as orders placed online. Simply call us toll free at 1-800-889-9307 to place your order via the telephone.

What is your return policy? TOP

Your satisfaction is the most important thing to us at Enchanting Jewels! As a company that values it's customers, we strive to provide you with an experience that makes you feel confident in your purchase of our products. We sincerely hope your selection brings you enjoyment.

If for any reason you are not satisfied with your purchase, you may return or exchange it within 30 days of purchase date. Any item(s) returned must be in brand new, unused, unworn condtion with tags attached if applicable. Please email us, call or simply Contact Us with a brief explanation for your return/exchange and we will quickly get back to you with your return authorization and our return address.

*Please Note: Due to contents, there are no refunds/exchanges for fragrance purchases that have been opened and/or seal broken. Additionally, there are no refunds/returns for wholesale purchases unless there is an error made on our part.

**Returns are made in full on new/unused jewelry minus original shipping charges.

What is your jewelry made of? TOP

Our jewelry is manufactured of metal alloy. This is a combination of metals which often includes silver and copper and other metal alloy. Each item of jewelry is both lead and nickel compliant. Many items are completely lead and nickel free. Beaded items are most often made of lucite and are also compliant with all lead and nickel laws.

Can you tell me more about Enchanting Jewels? TOP

Enchanting Jewels is a family owned & operated company. We began in e-commerce in 2004 and have maintained an excellent reputation with our customers and suppliers. We have searched high & low to find top quality manufacturers to bring you the very highest quality merchandise available.

We believe in treating each sale with utmost importance. Whether your purchase is large or small, you will be guaranteed prompt delivery and wonderful customer service. It is our customers that make our business such a blessed and wonderful one and we never forget this.

When you purchase from Enchanting Jewels you can expect to have your items shipped very quickly once payment is received. We personally wrap each package carefully to ensure your items arrive just as beautiful as when they leave our offices. And of course, we are always more then happy to answer any questions you may have reguarding your order.

Simply put, we believe in The Golden Rule:"Do unto others as you would have others do unto you". We pride ourselves on this motto and we very much appreciate your visit here and all future business.

Brightest Blessings!
Many Thanks
The Enchanting Jewels Staff

What is your copyright policy? TOP

All rights reserved. No part of this website, texts, graphic and pictorial material, can be used without the prior permission in writing of EnchantingJewels.com.

All jewelry found on this site are in no way related, endorsed, or affiliated with the manufacturers, registered names, or trademarks mentioned throughout this website. Although some of our jewelry looks, feels like, and in some instances, are extremely similar to the originals they are not. They are not meant to be represented as the originals. They are in no way related to registered names. EnchantingJewels.com is not owned or associated with any of the registered names or trademarks that are mentioned.

What is your guarantee? TOP

Customer satisfaction is our number one priority. We welcome any questions or suggestions you may have. Our customers are extremely important to us and we want you to be well pleased with your purchase from us. Our promise to you is to make you, (our customer) our top priority from the beginning of your order process to delivery and satisfaction.

Thank you for visiting Enchanting Jewels and we hope you will continue to come see us often!

What is your privacy policy? TOP

At Enchanting Jewels we respect your privacy. Your privacy is of utmost importance to us. We will never disclose your personal information or email address to any third party.

How do I contact you? TOP

You may feel free to contact us with any inquiries or comments you may have. Simply click here to fill out our convenient contact form or by using one of the following methods.

Contact Enchanting Jewels by phone:
(800) 889-9307

Don't forget to Bookmark us at:
www.EnchantingJewels.com

Where is my order being shipped from? TOP

We are located in Sunny Southern California, USA.

Can I read what your customers are saying about Enchanting Jewels? TOP

Yes absolutely! We receive many reply notes from our customers and we have included a small sampling of the many accolades we have received from our treasured clients.

- Thank you so much for the wonderful customer service. I will be back, and intend to tell my family and friends about your beautiful jewelry. My best to you.

- Thank you for your Top Notch customer service! I am very impressed and will definitely recommend your company to others

- Absolutely Beautiful! Very nicely packaged! Fast Shipping! Thanks!

- Very Impressed with quality; very very nice! I recommend highly

- Great items. I Received quickly, Highly recommended. Thanks and Happy Holidays!

- Really nice bracelet and very prompt shipping. Thanks, thanks, thanks!

- These look ritzy & the silver makes it glow just right! Thanx! luv these!

- Thank you very much, such beautiful bracelets and was packaged very nicely!

- Excellent customer service. ..Smooth transaction...Fast Shipping....Thanks!

- Beautiful presentation; thanks & God Bless You.

- Quick shipping, Great products, very nice person, a smooth transaction! thanks!!!

- PERFECT! i loooove my jewelry! Thanks soo much! Fast shipping!

- I received merchandise and I was very pleased! THANKS!!

- LOVELY, Much nicer than pictures, GREAT BUY! SUPER HANDLING. THANK YOU!

- Arrived immediately! Items are just as described & shown, Thanks!

- WOW! Super fast shipping and nice wrapping. Loved doing business!

- Thank you very much, such beautiful bracelets and was packaged very nicely!

- GREAT TRANSACTION, Thank You - Thank You!!

- Wonderful bracelets and very prompt shipping. Thanks, thanks, thanks!

- Awesome transaction! Beautiful Bracelets! Wonderful people to deal with!

- Superb! I Love my bracelet!

- I just received my items and I am very happy! I can't wait to stock up for Christmas at Enchanting Jewels. A truly affordable way for gift giving.